DTI in Western Mindanao, now certified ISO 9001

ZAMBOANGA CITY, Philippines (Mindanao Examiner / Sept. 27, 2010) – The International Standards Organization has conferred the ISO 9001:2008 certification to the Department of Trade and Industry in Western Mindanao for its excellent services.

The ISO is an organization that sets standards in many businesses and technologies, including computing and communications.

“The awarding is the long-awaited culmination of almost two years of painstaking efforts to come up with a quality management system that finally withstood the rigorous assessment process and found to be in full conformity with the ISO standards,” said Nazrullah Manzur, the regional trade director.

He said Renato Navarette, the managing director of the Certification International Philippines, Inc., awarded ISO certificate to DTI in Zamboanga City. Manzur said the ISO certification is a major milestone for his office and should translate to better services to its external and internal customers.

“The quality policy we drafted ourselves states that, we the DTI-9 (Region 9) team commits to champion business and consumers. That we shall help build an enabling environment for business to grow and for consumers to get best value for money as we foster professionalism, integrity and competence among ourselves in the DTI. And that we shall improve continually our quality management system to deliver better, faster and more efficient services to our clients,” Manzur said. (Mindanao Examiner)