ZAMBOANGA CITY, Philippines (Mindanao Examiner / August 11, 2009) – The e.AXZ Communications, Inc. has opened a business process outsourcing contact center in Zamboanga City in the southern Philippines.
The contact center, which opened on Saturday in the village of Tetuan, has about 50 call agents that cater to international clientele, but the company, which is owned by local investors, would eventually be expanded to 200 within a year.
e.AXZ Communications boasts of multi-lingual capability and is equipped with the latest fiber optics technology. Its services include Lead Generation, Website Development, Inbound Call Center, Outbound Call Center, Appointment Setting.
Last month, the Dapitan Exponent Shared Services also opened its contact center in Dapitan City in Zamboanga del Norte province. It also plans to hire up to 500 call center agents to fill up its requirements.
The call center, located inside the seven-hectare Gloria de Dapitan Park, is considered the first contact center in Zamboanga Peninsula. (Mindanao Examiner)
Showing posts with label Call Centers. Show all posts
Showing posts with label Call Centers. Show all posts
Tuesday, August 11, 2009
Call center opens in Zamboanga City
Saturday, July 04, 2009
The Women Behind the Veil
Three Maguidanao women from Katuli in Sultan Kudarat province in the southern Philippines working at night at a call center in Cotabato City. The women, who are cousins, say they are greatly inspired by riding a wooden boat at night in order to participate in call center training. (Mindanao Examiner Photo / Mark Navales)Saturday, November 17, 2007
Language Skills Institute To Open In Zamboanga City
ZAMBOANGA CITY, Philippines (Mindanao Examiner / Nov. 17, 2007) - The Technical Education and Skills Development Authority in the Autonomous Region in Muslim Mindanao on Saturday said it will inaugurate its first Language Skills Institute and a liaison office in Zamboanga City.
It will offer free English language training for job-ready workers. The training, it said, is funded by President Gloria Arroyo-Training for Work Scholarship Project (PGMA-TWSP).
The institute, which will be inaugurated Nov. 21, is expected to address current demand for workplace language proficiency in the labor market. It will mostly cater to training needs of those living in the autonomous region, especially from the provinces of Basilan, Sulu, and Tawi-Tawi.
It said a second Language Skills Institute would also be opened at the TESDA-ARMM's Regional Manpower Development Center in Sultan Kudarat town in Shariff Kabunsuan province.
The liaison office, on the other hand, will manage all activities of TESDA-ARMM in Zamboanga City, such as scholarship concerns and other inter-agency activities.
The Language Skills Institute and the liaison office are located at the 2nd Floor of LHB II Building at Veterans Avenue. They can also be reached through email address zamoffice@tesda-armm.ph or by telephone and facsimile 062-990-2959.
It will offer free English language training for job-ready workers. The training, it said, is funded by President Gloria Arroyo-Training for Work Scholarship Project (PGMA-TWSP).
The institute, which will be inaugurated Nov. 21, is expected to address current demand for workplace language proficiency in the labor market. It will mostly cater to training needs of those living in the autonomous region, especially from the provinces of Basilan, Sulu, and Tawi-Tawi.
It said a second Language Skills Institute would also be opened at the TESDA-ARMM's Regional Manpower Development Center in Sultan Kudarat town in Shariff Kabunsuan province.
The liaison office, on the other hand, will manage all activities of TESDA-ARMM in Zamboanga City, such as scholarship concerns and other inter-agency activities.
The Language Skills Institute and the liaison office are located at the 2nd Floor of LHB II Building at Veterans Avenue. They can also be reached through email address zamoffice@tesda-armm.ph or by telephone and facsimile 062-990-2959.
Monday, March 12, 2007
Call Centers Bring $7 Billion In Forex
DAVAO CITY - THE annual foreign exchange earnings from Philippines call centers are estimated to reach $7.3 billion. This is almost triple the $2.6 billion projected earnings this year, reports said.
The employment in the call center industry by 2010 is projected to grow by 182 percent from the 179,000 jobs projected for this year. Call center employees are estimated to contribute $162 million worth of income taxes to the government’s coffers in 2006.
In its bid to become the Information, Communication, Technology (ICT) hub of Mindanao; Davao is now able to provide skilled and competent call center agents to Call Centers who wants to locate or put a branch in Davao City or the nearby cities.
Agents are vital components of the call center - it is the life blood of the business. Knowing this, the Joji Ilagan Foundation established the JIB eAcademy as the premier call center and English language school.
Today, the school has 5 branches - General Santos, Butuan, Marawi, Iloilo, Gingoog and Bukidnon. More branches will soon open in Bacolod, Surigao, Iligan and Manila on June.
Just recently, representatives from three of Manila’s biggest call center; Accenture , eTelecare and Sykes were in Davao City to hold job fairs in the search for the call center agent that they require. E-Telacare and Advance Contact Solutions (ACS) are calling center partners of the academy.
There is an existing memorandum of agreement with these two call centers that the academy will provide them access to their graduates. ACS conducts online interviews and testing with all the graduates of JIB and students who pass are immediately given job offers for Manila.
This is all a great help to the people of Davao who may not have the finances to go all the way to Manila to apply.
Joji Bian, chairperson of the Joji Ilagan Foundation, said that there are also a significant number of people who pass the examinations but preferred to stay and work in Davao with local call center, the Six Eleven Global Solutions, among others.
“The city’s promotion and investment efforts should focus in bringing the big call centers in Manila to put up an actual operation here. What is important is that people have jobs wherever it may be. This may even lead to a one percent increase in the gross domestic product of the country,” said Bian, who is also Mindanao representative in the Export Development Council (EDC).
The EDC is currently determining the exact figures in dollar earnings that the business process outsourcing sector. Mindanao has at least 10 call centers operating, distributed in Davao and Cagayan de Oro cities. (Davao Technopreneurship)
The employment in the call center industry by 2010 is projected to grow by 182 percent from the 179,000 jobs projected for this year. Call center employees are estimated to contribute $162 million worth of income taxes to the government’s coffers in 2006.
In its bid to become the Information, Communication, Technology (ICT) hub of Mindanao; Davao is now able to provide skilled and competent call center agents to Call Centers who wants to locate or put a branch in Davao City or the nearby cities.
Agents are vital components of the call center - it is the life blood of the business. Knowing this, the Joji Ilagan Foundation established the JIB eAcademy as the premier call center and English language school.
Today, the school has 5 branches - General Santos, Butuan, Marawi, Iloilo, Gingoog and Bukidnon. More branches will soon open in Bacolod, Surigao, Iligan and Manila on June.
Just recently, representatives from three of Manila’s biggest call center; Accenture , eTelecare and Sykes were in Davao City to hold job fairs in the search for the call center agent that they require. E-Telacare and Advance Contact Solutions (ACS) are calling center partners of the academy.
There is an existing memorandum of agreement with these two call centers that the academy will provide them access to their graduates. ACS conducts online interviews and testing with all the graduates of JIB and students who pass are immediately given job offers for Manila.
This is all a great help to the people of Davao who may not have the finances to go all the way to Manila to apply.
Joji Bian, chairperson of the Joji Ilagan Foundation, said that there are also a significant number of people who pass the examinations but preferred to stay and work in Davao with local call center, the Six Eleven Global Solutions, among others.
“The city’s promotion and investment efforts should focus in bringing the big call centers in Manila to put up an actual operation here. What is important is that people have jobs wherever it may be. This may even lead to a one percent increase in the gross domestic product of the country,” said Bian, who is also Mindanao representative in the Export Development Council (EDC).
The EDC is currently determining the exact figures in dollar earnings that the business process outsourcing sector. Mindanao has at least 10 call centers operating, distributed in Davao and Cagayan de Oro cities. (Davao Technopreneurship)
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